August 30, 2012

Well, it's been an interesting two days at the Rome SDS.

After the hurried movement of computers (containing the nearly-finished edit of The Shred Remains) and other critical items to the second floor as the flood water entered the lowest level of the building late Sunday night, and after two days without power in Waterbury while we cleaned and moved necessary things to the second floor, we're happy to say that the Rome SDS is fully back in action after a bit of a fight with Hurricane Irene.

After lashing the East Coast, Irene moved north on Sunday and caused massive damage to towns throughout Vermont.  The village of Waterbury was among the hardest-hit towns, with flooding that severely damaged many homes and businesses.  The Winooski River broke its banks and around midnight it rose to the highest level since the epic flood of 1927.

The headquarters of the Rome SDS was among the buildings flooded by the storm.  One section of our first floor flooded about 2 feet and another section flooded about 4 inches.  Thankfully, the Rome office has an entire second floor, and all necessary items have been relocated to that floor while the downstairs is cleaned and repaired.  Our warehouse, with all the new 2012 product, is in a different Vermont town that was not affected by the storm.

Power remained out throughout the Waterbury village all day Monday, but we got our power back in the afternoon on Tuesday.   Within a few minutes, all computer systems, Internet and phone systems were up-and-running and Rome customer service and all functions were immediately back to normal.  Though we will be crowded for a while with everyone upstairs, everything is business as usual.   Whether you're a rider or a snowboard shop, as of Wednesday morning, you can reach your Rome customer and retailer service in all the ways you always have.

This storm has caused problems far greater than ours in many towns throughout Vermont.  Our hopes and thoughts are with the people of Waterbury, and all the affected communities in Vermont and elsewhere—good luck in cleaning out and digging out of this historic storm.

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