An announcement from Burton made Wednesday morning declares the Step On binding and boot combo should be updated.
We strongly advise an immediate update to the Heel Cleat on your Step On boots, said a statement from Burton.
In the statement from the brand, three options are offered to get them fixed.
Check out the full release and video on how to update below.
It’s been widely reported that this update is a recall, which is incorrect.
PLEASE READ THIS IMPORTANT NOTICE
REGARDING YOUR BURTON STEP ON™ PRODUCTS.
The Heel Cleat component found on all Burton Step On™ boots features two levels of connection with two different engagement positions. Position 1 is designed to accommodate for underfoot snowpack. The final heel engagement position, Position 2, is the optimal and most common riding position.
Weve discovered a possible issue in which the Heel Cleat may not properly engage when in Position 1. While this only affects the functionality of Position 1, we strongly advise an immediate update to the Heel Cleat on your Step On boots.
Until this update has been made, please ride with the Heel Cleat engaged in Position 2.
DONT FEEL COMFORTABLE DOING IT YOURSELF?
Choose the best option that works for you, and well take care of the rest:
1 Bring your Step On boots to your nearest Burton Flagship Store or Step On Authorized Dealer.
2 Send your Step On boots to us. Chat with a Burton Guide to get your free expedited shipping label.
3 Submit your information to Burton to have the parts sent to make the the repair yourself.
Do you own a pair of Step Ons? Let us know in the comments.